You can submit service requests, review the progress and history of previous service requests, and view memos and notices from our property management offices. If you are reporting an emergency, please do not utilize this means of communication. Call your management office directly or the local authorities at 911.
If you are a registered user, please click here.
The on-site property management office is located at Suite 401 and is staffed 2-3 days per week. However, you can always reach us via phone or your IMPAK web portal. Your first call for any problem or question will always be directed to the building management team at 202-503-1800. All service requests you submit through your online web portal will be dispatched to us spontaneously! We’re here to serve!